1. Can we change size after receiving the product?
Yes you can change size after you've received it. We have a 90 Day Size Exchange Policy. Pls look at the next question relating how to change.
2. How do I make the exchange?
There are 2 ways to make the exchange.
1) Come to our office.
2) Courier Exchange.
Office: We're open from 11am to 7pm on weekdays.
Weekends by appointment only. Same timing.
Courier Exchange: Pay $7 for courier to deliver to you and to collect from you a few days after receiving the new shoes.
- We'll deliver the new shoes to you first via courier.
- Then the parcel will have the waybill to paste onto the box.
(Pls use the same box that you received)
- Courier will collect from you, at your place, a few days later.
- Payment can be made via PayNow or Bank Transfer.
Pleases contact us first to make the necessary arrangements.
Our Contact number: 8328 3618
(Whatsapp or text us)
3. Is there a contact number I can call or text?
You can contact us directly via phone: 8328 3618
Pls Whatsapp us if possible.
This way you can send us the picture of the shoes you want to change or to enquire about.
Or email us: customer@RafRafBaby.com
4. When will I receive the product after purchase?
Two things, really:
1) Boom Gold’s ingredients: We are only using the highest-quality, organic oils and rich honey in Boom Gold to create this revitalizing oil for your skin.
2) Boom Gold’s experience: We specifically designed Boom Gold to give your skin this warm, soft feeling of luxury, even with just a drop or two.
5. How do I make payment? Your modes of payment?
Yes, absolutely! We suggest using Boom Gold as a hydrating oil every morning or night, but it’s safe to use as often as you like.
6. Do I have to pay Shipping Fee?
Boom Gold does more than simply soften and smooth your skin—it’s designed to be a multivitamin, or “superfood” for your skin. We hand-selected these nine organic ingredients specifically for their vitamins, minerals, antioxidants and other incredible skin benefits.
For example, Organic Grape Seed oil contains antioxidants and linoleic acid that are healthy for both your body and skin. Organic Kukui Nut Oil is a natural moisturizer, that’s also known to repair skin. Organic Raspberry Oil helps with inflammation, and contains Vitamin E that your skin loves. (And those are just a few examples!)
7. How do I make payment? Your modes of payment?
No, Boom Gold quickly penetrates the surface of your skin, to give your skin vitamins and nutrients without leaving any grease or residue behind.
“Have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.”
- Steve Jobs
“My mother always taught us that if people don’t agree with you, the important thing is to listen to them. But if you’ve listened to them carefully and you still think that you’re right, then you must have the courage of your convictions.”
- Jane Goodall
“Have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.”
- Steve Jobs
“My mother always taught us that if people don’t agree with you, the important thing is to listen to them. But if you’ve listened to them carefully and you still think that you’re right, then you must have the courage of your convictions.”
- Jane Goodall